An
online hotline is installed with each Robotic
Parking System on a basis of 24/7/365 with a
response time of 15 minutes. The hotline is
connected to our headquarters and GE directly.
With the online hotline, the Robotic Parking
System can be viewed and diagnosed in real time
and our engineers can access the system remotely
and trouble shoot on the go if necessary.
As preventative measures,
the software provides up to five (5) different
alarm messaging classifications. These report
any condition recognized PRIOR to a malfunction
and notify three locations simultaneously.
Valuable time is gained to correct any reported
deviation in due time before a failure would
occur.
The
Robotic Parking System offers a level of redundancy,
unprecedented in the industry. In some cases,
the redundancy is as much as fourfold!
These images to the right provide some visual
of the redundancy in the system in conjunction
with GE's Cimplicity Software.