Any piece of machinery or electronics made by man is prone to fail at some point. Just look at cars, appliances and the computer to name a few. The only way to successfully overcome this inherent possibility is the strict application of true redundancy throughout an entire system. This does not mean just simply installing two motors on a single machine; it also means providing two of the same machines as well as redundancy of components in a single machine.

Robotic Parking Systems provide true redundancy with multiple elements controlling the same process to provide alternatives in case of failure. All major components have at least one backup system and in some cases as many as four.

True redundancy translates into a high level of reliability and ensures uninterrupted operations. No single failure will ever result in the Robotic Parking System being inoperable.

Redundant Machines and Components

The Robotic Parking System uses only off-the-shelf, high-quality electrical and mechanical components with L10 lifetimes of 40,000 hours or above.

Robotic Parking Systems Inc uses the powerful and proven General Electric (GE) automation platform. All of our electronic control components and software platform are manufactured by GE. These have been judged by experts to be of the absolute highest quality. The GE automation platform became a part of Emerson, a global leader in industrial automation, in 2019.

Therefore, if one machine needs maintenance or repair, there is always a backup machine to keep the cars moving into and out of the garage.

Proven Software and Fault Tolerant Servers Guarantee Continuous Availability

Robotic Parking Systems use ultra high end fault tolerant (fT 99.999% worldwide uptime) computer servers which guarantee continuous availability. Every piece of data (including garage configuration, location and identity of every car, etc.) and every command is stored in real-time  on both servers. If one server fails, the second redundant server automatically takes over with no interruption of service.

The automation software which runs the garage is powered by GE’s Cimplicity® Intelligent Platform which is used worldwide in processes with high complexity and numbers of users. Cimplicity® software runs automobile assembly lines such as GM and Ford as well as container handling in seaports around the world where thousands of movements are performed on a 24/7 basis.

Robotic Parking Systems is the only automated parking company whose high level functional software design specifications were developed by General Electric Intelligent Platform Development Center in Albany, NY.

These factors ensure one of the highest standards of operations in automated parking garages worldwide.

Sophisticated Diagnostics

Robotic Parking System’s HMI (Human Machine Interface) is one of the most sophisticated diagnostics systems in the industry. Its patented high-level warning systems provide alerts well in advance of any failures. These warnings save valuable time in correcting any reported deviations before a failure would occur.

The software records every rotation or linear motion of any wheel, bearing, gearbox and motor; and any needed maintenance is immediately reported online to the service department.

The software provides up to five different alarm messaging classifications. Messages are sent to the computer system on site and can also be automatically forwarded to technicians’ beepers or cell phones. Up to three locations can be notified simultaneously.

Remote access and diagnostic tools allow the Robotic Parking System to be easily monitored and maintained from anywhere in the world.

Emergency Power Generator

Every Robotic Parking System design includes a back-up emergency power generator with automatic transfer switch so that service can continue in the case of a power outage.

Technology Audit Confirms Reliability

A third-party expert technology auditor (as part of a due diligence investigation on the Robotic Parking System) had this to say about the system’s reliability:


  • Operational safety two-fold on each logical level: software and hardware.
  • Full redundancy by using at least two identical machines per geographical area.
  • Hot swappable redundant servers supported by UPS and generators.
  • Several manual operation stations available for different machines.
  • Flexible definition of Entry / Exit Terminals indicated by traffic light that can be changed on the fly.
  • Service plan based on threshold values for each component.
  • System is very solidly designed with lots of redundancy.
  • Highly redundant, cleverly designed system with good traceability.
  • Best practice compliance.
  • Mature, extensible system: over 26 years of experience with system design and operations.